Privacy Policy of Vegasino Casino
At Vegasino Casino we take the protection of your personal data seriously. This Privacy Policy explains what information we collect when you use our vegasino online services, how we use and share it, and which rights you have regarding your data as a player in Canada or other permitted regions.
Scope of this Privacy Policy
This Privacy Policy applies to the personal and technical data we process when you access, register on or use the Vegasino Casino platform, including games, payments, support and marketing communications. By using our services you acknowledge that your information will be handled in accordance with this policy and applicable data protection laws.
Information we collect from you
We collect information that you provide directly, such as your name, date of birth, contact details, account credentials and verification documents, as well as data about your deposits, withdrawals and gameplay activity on Vegasino Casino. We may also collect information related to responsible gaming, communication preferences and feedback you provide, including opinions similar to those found in vegasino casino reviews.
Technical data, device information and cookies
When you access vegasino online we automatically collect technical information including IP address, device identifiers, browser type, language settings and access times, as well as data about how you navigate our site. We use cookies and similar technologies to remember your preferences, support security features and analyse how our platform is used so we can improve the Vegasino Casino experience.
How and why we use your data
We use personal and technical data to create and manage your account, verify your identity, process payments, provide games and support services, and comply with legal and regulatory obligations. We also process data to monitor for fraud and misuse, promote responsible gaming, conduct internal analytics, tailor communications where permitted and improve the overall vegasino casino offering for our players, including those using vegasino canada services.
Legal bases for processing personal data
Our processing of your data is based on several legal grounds, including the necessity to perform our contract with you when we provide casino services, compliance with legal and regulatory duties such as anti money laundering checks, the pursuit of legitimate interests such as fraud prevention and service improvement, and, where required, your consent for specific purposes like certain marketing communications.
Payments, AML checks and third party providers
To process deposits and withdrawals we work with payment providers, banks and financial institutions that receive necessary transaction and identification data. We may also share information with identity verification services and anti money laundering screening tools where required by law. These third parties are obliged to process data securely and only for the purposes defined by Vegasino Casino and applicable regulations.
Data sharing with service providers and authorities
We may share your data with carefully selected service providers that support our operations, such as hosting providers, customer support tools, analytics and security services, under appropriate contractual safeguards. Where required by law or regulation, we may also disclose information to regulators, law enforcement bodies or other authorities in connection with investigations, reporting duties or legal claims.
International transfers of personal data
Your data may be processed or stored in countries outside your country of residence, including locations where some of our service providers operate. When such transfers occur, we take steps to ensure that appropriate protections are in place, such as contractual safeguards or other mechanisms required under applicable data protection laws, so that your information remains treated securely and lawfully.
How we protect your information
At Vegasino Casino we use technical and organisational measures to protect your data against unauthorised access, loss, misuse or alteration. These measures include access controls, encryption where appropriate, secure storage practices and regular monitoring of our systems. While no system can be guaranteed as completely secure, we work continuously to maintain a level of protection that meets industry and legal standards.
Data retention and storage periods
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including providing services, complying with legal and regulatory requirements, resolving disputes and enforcing our agreements. Retention periods may differ depending on the type of data and the applicable rules, especially for financial and verification records that must be kept for specific minimum periods.
Your rights in relation to your personal data
Depending on your jurisdiction, you may have rights such as access to your data, correction of inaccurate information, restriction or objection to certain processing activities and, in some cases, the right to request deletion of your data. You can exercise these rights by contacting us through our support channels, and we will review and respond to your request in line with applicable law and regulatory obligations.
Marketing communications and preferences
We may use your contact details to send you information about Vegasino Casino products, promotions and updates where permitted by law and subject to your preferences. You can adjust your marketing choices in your account settings or by following instructions included in the communications, and we will respect your decision, while still sending necessary service or regulatory messages related to your account.
Privacy and the protection of minors
Our services are intended only for adults who are at least 18 years old or the higher legal age applicable in their jurisdiction. We do not knowingly collect personal data from minors or allow them to use the Vegasino Casino platform, and we encourage parents and guardians to take steps to prevent underage access to online gambling services and devices used to play on vegasino online.
Account closure and data deletion
You may request closure of your Vegasino Casino account at any time, and we will process such requests in line with our terms and regulatory duties. Even after an account is closed, some data may need to be retained for legal, regulatory, accounting or security reasons, after which it will be securely deleted or anonymised wherever possible under applicable law.
Updates to this Privacy Policy
We may update or modify this Privacy Policy from time to time, for example due to changes in legal requirements, our services or the way we handle data. Where required, we will inform you of significant changes, and your continued use of Vegasino Casino after an update will indicate that you have read and understood the revised policy.